2-Factor-Authentication

With this plugin, you can further secure your account login by requiring a one-time code—generated on your smartphone or tablet—in addition to your password. The only exception to entering the code is when you log in again after your session has expired in a browser window where the CCM19-backend is still open.

The plugin must be activated by the administrator in the plugin-management section of the On---Premise-editions and enabled for users.

Enable Functionality

Log in to CCM19 and open “Account Settings” via the user menu in the upper right corner.

At the bottom of that page, click “2--Factor-Enable authentication with a smartphone-app.” If this button is missing, the plugin is not active or has not yet been enabled for you.

After you click the button, a configuration panel will open displaying a randomly generated key and a QR-code.

Install an authentication-app on your smartphone, if you don’t already have one. The introductory text of the form includes links to a selection of supported apps.

The following steps demonstrate the process using the “Aegis Authenticator” app (available in the Google Play Store and the F-Droid Store). The process is largely similar in other apps.

Open the authentication-app on your smartphone and scan the QR-code. If you have the CCM19-backend open directly on your smartphone, double-tap the QR-code instead.

Scanning the code should cause the app to automatically import the necessary parameters. If that doesn’t work, you can also manually enter the data from the left-hand pane next to the QR-code.

Finally, tap “Save.” You should now see a 6---digit code that changes every 30 seconds.

Enter the generated code in the “Login Code” field, then click “Activate.” You have approximately 30 seconds to click the button after the code in the app has changed.

If the code was entered correctly, a message will appear: “2---factor-authentication successfully enabled.”

After that, you’ll need a current login code from your app every time you log in to CCM19.

Disable this feature

Log in to CCM19 and open “Account Settings” via the user menu in the top-right corner.

At the bottom of that page, click “Disable 2---Factor-Authentication with a smartphone-app.”

Enter a current sign-in code from your app and then click “Deactivate.”

If everything went well, a message will appear stating, “2---factor-authentication successfully deactivated.” You no longer need a sign-in code to log in to CCM19.

What can I do if I no longer have access to the app?

If you can no longer generate login codes, use the “Forgot your password?”-feature in the CCM19 login window.

You will then receive an e-. Follow the instructions in the email to set a new password. Once you receive the new password, two---factor-authentication will also be reset.