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CCM19 Login & Passwords

When you open CCM19—regardless of the version—the first thing you’ll see is the-login window. Log in there using your account credentials. If you’ve forgotten your password, you can use the “Forgot Password” option.

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This window also displays error messages if there is an issue with the login, your license has expired, or other problems arise.

Background Image

The background image changes at irregular intervals.

"Forgot Password" Feature for the Download-Version

For the Download-version, the data can only be sent to you if you have entered a valid e-mail address in the CCM19 administration panel. If you have completely locked yourself out and a reinstallation is not possible, please contact CCM19 Support directly.

License No Longer Valid

If you have deactivated your license or it is no longer valid for other reasons, a message will appear when you log in. You can reactivate or renew the license at any time. Normally, access is automatically extended for the duration of the subscription. If this does not work at all, please contact our Support.

Successful Login -> Dashboard

After successfully logging in, you will be taken directly to the CCM19 dashboard—here you have an overview of all relevant functions. On the left side, you will find all menu items with the areas available to you.

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In the next step, you should start with the Onboarding.

The Interface

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You can see the area above in the administration panel at any time.

  • Use the sun/moon icon to switch between Light and Dark mode
  • Select domain - This allows you to switch between your domains
  • The list icon takes you to the domain overview
  • The question mark takes you to the relevant help page
  • The language icon opens a language selection menu
  • The username with icon takes you to your account settings