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CCM19 Login & Passwords

When you open CCM19 - regardless of which version you are using - you will first see the login-window. Log in there with your account data. If you have forgotten your password, you can use the "Forgot password" option.


In this window you will also receive error messages if something is no longer correct when logging in, if your license has expired or if there are other problems.

Background image

The background image changes at irregular intervals.

Forgot password function for the download-version

-With the download-version, data can only be sent if you have entered a working e-mail address in the CCM19 administration. If you have completely locked yourself out and a new installation is not possible, please contact CCM19 Support directly.

License no longer valid

If you have deactivated your license or it is no longer valid for other reasons, you will receive a message when you log in. You can reactivate or extend the license at any time. Normally, access is automatically extended by the booked term. If this does not work at all, please contact our Support.

Successful login -> Dashboard

After successfully logging in, you will be taken directly to the CCM19 dashboard - here you have an overview of all relevant functions. On the left-hand side you will find all the menu items with the areas that are available to you.


In the next step, you should start with Onboarding.

The interface


You can see the above area in the administration at any time.

  • With the sun / moon you can switch between light / dark mode
  • Select domain - This allows you to jump back and forth between your domains
  • The list icon takes you to the domain overview
  • The question mark takes you to the appropriate help page
  • The language abbreviation opens a language selection
  • The username with icon takes you to your account settings