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What should I do with the results from the Permanent Crawler?

Even if the Permanent Crawler is configured correctly and the Quick Setup has been completed, entries may occasionally appear in the Permanent Crawler. These entries indicate that critical content is still being loaded. This content may include cookies, local storage elements, scripts, or other types of content. To ensure your site remains protected at all times, you should review all entries. We’ll explain the best way to do this here.

1. Are these elements actually being loaded from my website?

Since our scan runs on the client side, it can sometimes happen that elements from the user’s browser are already loaded before they even visit your site. These could be cookies that the user brings along from other sites, or custom configurations resulting from, for example, a browser add-on. Therefore, it’s a good idea to briefly research the cookie, local storage element, or script in question. A quick search using a search engine is usually enough to find more information. The Permanent Crawler also lists the exact URLs where the elements were found. This helps you check your own site.

2. Take Appropriate Action

If you determine that the listed elements cannot originate from your site, simply click the “Ignore” button. These entries will no longer trigger a warning message in the future and will not be listed again. Ignored entries can be deleted later to undo the setting.

If you find that this provider was omitted, you can click the “Apply” button. You will then be taken to the “Integration & Cookies” menu item, where you can add the cookie to an existing provider, add it to a new provider, or add it to a provider from the database.

Scripts cannot be imported this way. Once you’ve identified the provider, simply create a new entry or open an existing one and add a unique portion of the script to the “Scripts containing the following text” field. You can find more information about this feature here.